The head of Hong Kong’s civil service, Ingrid Yeung Ho Poi-yan, on Tuesday commended government employees for their unified rapid response following the devastating high-rise fire in Tai Po’s Hong Lok Yuen estate last week, a disaster that claimed lives, including a firefighter and four government colleagues. In a letter addressed to all civil servants titled “United in Compassion, Resilient in Progress,” Yeung underscored the profound grief felt across the city and detailed the extensive inter-departmental mobilization effort launched to support victims and manage the aftermath.
The catastrophic Hong Lok Yuen fire resulted in significant casualties and widespread loss, leaving the community reeling. Beyond the non-government fatalities, the tragedy included the loss of one brave firefighter and left twelve others injured on the front lines. Four civil servants were also among the deceased, and over 120 government colleagues residing in the estate lost their homes.
‘All-of-Government’ Mechanism Deployed
In response to the crisis, the administration activated the “All-of-Government” mechanism, quickly deploying some 6,000 civil servants into emergency support operations. Yeung noted the immediate and comprehensive efforts undertaken by various agencies—from intense firefighting and casualty treatment to massive long-term support.
The city’s sorrow, Yeung wrote, is focused on the nearly 2,000 households and over 4,000 residents of Hong Lok Yuen affected by the blaze. She highlighted specialized efforts across departments: emergency services conducting round-the-clock rescue, medical staff treating the injured, police maintaining order and assisting with subsequent investigations, and frontline teams from the Home Affairs Department, Social Welfare Department, and others providing essential care and services.
Current efforts under the expanded mobilization include forming emergency teams to distribute and manage supplies, providing “one-household, one social worker” support, and assisting residents of Wang Chi Court—where the fire occurred—to retrieve important personal belongings. Yeung praised the staff’s dedication, emphasizing their “people-first” principle and “one government” team spirit during the past week of intense, strenuous work.
Independent Inquiry and Path Forward
In a critical next step, the Chief Executive announced the formation of an independent judicial committee to investigate the cause of the fire and the factors contributing to its rapid spread. This inquiry is expected to produce recommendations addressing systemic safety concerns, particularly regarding building maintenance and engineering standards.
Despite the collective sadness, Yeung stressed that the city must focus on maintaining normal operations and driving social development. This requires effective collaboration and mutual oversight between the executive and legislative branches.
Yeung also addressed the upcoming Legislative Council election scheduled for December 7. The election, she confirmed, will proceed as planned. She emphasized the crucial role of the legislature as a partner in recovery and government reform, stating that the government needs capable, committed lawmakers to facilitate essential work, particularly systemic reforms like building maintenance improvements. Yeung encouraged all civil servants to vote actively, ensuring a strong and effective legislative body takes office in January.
Looking ahead, Yeung reaffirmed the government’s commitment to standing alongside the affected Hong Lok Yuen residents, promising full support for their recovery, housing, and livelihood needs, alongside comprehensive follow-up investigations. She concluded by urging civil servants to remain united, assist affected families in rebuilding their lives, and continue to provide the public with high-quality and efficient services.